Privacy Policy

1. Introduction

This Privacy Policy governs the use of Acute App's mobile applications and outlines how we collect, use, and protect your personal information. We are committed to safeguarding your privacy and ensuring transparency in our data practices.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our applications.

2. Information Collection and Use

We collect personally identifiable information that you provide to us for the purpose of improving our Service and providing you with a better user experience. The information we collect is retained in accordance with our data retention policies and applicable laws.

Types of Information Collected:

• Personal Information: Information that can identify you, such as your name, email address, or device identifiers, when you choose to provide it
• Usage Data: Information about how you use our applications and interact with features
• Device Information: Information about your mobile device, including device model, operating system version, and unique device identifiers

3. Log Data

When you use the Service, in case of an error we collect data and information (through third-party products) on your device called Log Data. This Log Data may include information such as:

• Your device Internet Protocol (IP) address
• Device name and operating system version
• The time and date of your use of the Service
• App configuration and usage statistics
• Error logs and crash reports

This information helps us diagnose problems, improve app performance, and provide better technical support.

4. Cookies and Tracking Technologies

The application may utilize third-party code and libraries that employ cookies or similar tracking technologies to collect information and enhance our Service. Cookies are small data files that are stored on your device.

You have the option to accept or decline cookies. While most mobile devices automatically accept cookies, you can usually modify your device settings to decline cookies if you prefer. However, please note that refusing cookies may limit your ability to use certain features of our Service.

How We Use Cookies:

• To maintain session information and user preferences
• To analyze app usage patterns and improve functionality
• To provide personalized content and features

5. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties have access to your personal data only to perform specific tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose. We carefully vet our service providers to ensure they maintain appropriate data protection standards.

Third-Party Services May Include:

• Analytics providers to help us understand app usage
• Cloud storage services for data backup and synchronization
• AI processing services for app features
• Crash reporting and error tracking services

6. Data Security

We employ commercially reasonable and industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage infrastructure

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure and reliable. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Links to External Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Acute App. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the privacy policy of every website you visit. This Privacy Policy applies only to information collected by our Service.

8. Children's Privacy

Our Service is not intended for use by individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16 years of age.

If you are a parent or guardian and you become aware that your child has provided us with personal information without your consent, please contact us at support@acuteapp.com. If we discover that a child under 16 has provided us with personal information, we will take immediate steps to delete such information from our servers.

9. Your Data Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: The right to request access to the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete personal information
• Deletion: The right to request deletion of your personal information
• Portability: The right to request a copy of your personal information in a structured, commonly used format
• Objection: The right to object to certain types of data processing

To exercise any of these rights, please contact us at the email address provided below.

10. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

11. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will:

• Update the "Effective Date" at the top of this policy
• Post the updated policy on our website and within the application
• Notify you of material changes through the application or via email

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after any modifications to this Privacy Policy constitutes your acceptance of the updated terms.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@acuteapp.com

We will respond to your inquiry within a reasonable timeframe and work with you to address any concerns.